Policies

Forms of payment:
Visa, MasterCard, cashier’s check, money order or school purchase orders are accepted. 

Warranties:
See warranty section.

Putting Greens
We stand behind our putting greens 100%. We sell the highest quality, lowest cost synthetic turf in the industry. That is why we back our turf with a 5 year warranty. 

The putting green turf is covered by a warranty against manufacturing defects and workmanship for a period of 5 years from the time of purchase. If a defect develops under normal use, the putting green turf will be repaired or replaced at no cost to you, except for a shipping and handling charge which must be enclosed when returning your putting green turf. This warranty does not cover damage caused by misuse, accident, labor, damage in transit when returning, abuse or alteration.

CUSTOM PUTTING GREEN ORDERS AND ANY ORDERS THAT ARE CUT FOR YOU ARE FINAL.

This putting green turf has a no-fade warranty for a period of 5 years. If the product is found to fade due to sunlight exposure within the time period, the manufacturer will replace it once it is returned.

Returns:
Returns are accepted within 30 days of the invoice date.  If a return is needed, please contact us for instructions.  Online Sports Company charges a 10% restocking fee with a minimum $10 charge for unused products and a 25% restocking and reselling fee if the product has been used.  Incomplete returns will not be accepted.  All returns must be complete with all original accessories, parts and packaging.  Warranty replacement is available for defective products that are covered by a manufacturer’s warranty at any time during the warranty period.  Customers are responsible for all shipping fees which are non-refundable.  

THERE ARE NO RETURNS ON CUSTOM PUTTING GREENS.

Product Availability:
Online Sports Company strives to maintain availability of its products at all times. However, due to manufacturer's circumstances, we sometimes do not have certain items in stock or items appearances may change. Online Sports Company reserves the right to subsitute a product that may be out of stock, discontinued, or changed, with a product of equal or similar value and performance at our discretion. You may always inquire of the product availability and description by calling us at 1-800-254-7982.